Every day, new software solutions are being released into the alert world of the healthcare system. They claim to manage your healthcare facility and even help in optimizing revenues. One such famous medical billing software is Medisoft. It offers an extensive range of tools to help perform administrative tasks and to improve the financial outcomes of the organization.
Some best practices while using Medisoft are captured in this document, which deals with the best seven practices:
- Utilize Medisoft’s Scheduling and Billing Functions
The synchronization of these processes reduces the amount of work done manually in entering billing-related data and aids in ensuring that claims are processed on time.
Actionary Measures
- Allow Medisoft to do the appointment scheduling so that billing details can be fetched automatically.
- Train administrative staff to capture the precise details of the appointment so that billing may be done accurately.
- Automated Real-Time Eligibility Verification
Checking to make sure that a patient’s insurance information is valid before they arrive at the office prevents services claims being postponed without services being done, leading to the service being reimbursed. Medisoft checks the coverage of the patient before requesting the services, which greatly enhances the benefits accrued through eligibility verification.
Action Steps:
Make sure that real-time eligibility checks are performed on Medisoft before patient appointments.
The front-desk personnel need to be instructed to verify insurance information during patient check-in.
- Electronic Claims Submission should be Made Use of
Moving from paper submission of claims to electronic claims submission mitigates processing time while minimizing errors. Electronic submissions are possible through Medisoft, and as a result, reimbursements are received much faster.
Action Steps:
Prepare Medisoft to forward claims electronically to appropriate payers.
Ensure that payer information is constantly up to date so claims can be routed correctly.
- Ensure Coding is Up-To-Date and Relevant
For compliance and acceptance of the healthcare claim, correct coding is necessary. Accurate billing within Medisoft is possible with the ongoing support of the latest ICD-10, CPT, and HCPCS codes.
Action Steps:
Keep the code databases in Medisoft updated frequently to ensure they are current. Office coding staff need to be trained on an ongoing basis to reduce billing errors.
- Use Reporting Tools to Track the Financial Performance of the Practice
Financial indicators are extremely important when assessing the advancement of the practice. Reporting tools offered by Medisoft make it possible to monitor funds coming into the practice and other important indicators, enabling informed decisions to be made.
Action Steps:
Prepare monthly reports regarding the finances of the practice and evaluate its effectiveness.
Study the billing and collection report to determine the reporting metrics and targets to enhance the processes.
- Use Portals to Improve Communication With Patients
Clear communication with patients enhances both their satisfaction and the chance they’ll pay bills. Patients can send and receive messages securely via Midsoft’s patient portal, schedule appointments, and pay their bills online.
Action Steps:
Motivate patients to sign up for the portal during their appointments.
Use the portal to automate the reminder and billing statement processes.
- Continuous Staff Training to Enhance Performance
Staff training should be conducted regularly to make certain that employees are fully informed of all the features of Medisoft, as that increases efficiency. Trained staff use Medisoft proficiently, which means fewer mistakes and higher productivity.
Action Steps:
Plan training dates that include Medisoft’s most current features and efficiency techniques.
Conduct staff engagement on the evaluation of the software to pinpoint the training gaps.
