- Eligibility and Benefits Verification
- Patient Demographics Entry
- Charge Entry
- Medical Coding Services
- Claims Submission Work Edits and Rejection
- Payment Posting Services
- Accounts Receivable Management
- Denial Management Services
- Coding Denial Management
- Credit Balance Services
- Patient Statement Services
- Revenue Cycle Analytics
Efficient Payment Posting Services
The payment posting process serves as a crucial barometer of your revenue cycle’s efficiency, offering insights into reimbursement trends and facilitating analytics. Accurate payment posting is paramount for gaining clarity on your revenue cycle’s status, underscoring the importance of selecting a highly proficient team for payment processing.
Our Streamlined Payment Posting Process
We execute various remittance processing tasks with exceptional accuracy, responsiveness, and adherence to our clients’ procedures. Our comprehensive services include:
Patient Payments: Processing point-of-service payments made by patients, including co-pays, deductibles, or non-covered services. Our team meticulously reviews received information and adjusts it against respective patient accounts.
Insurance Posting:
Electronic Remittance Advisory (ERA): Processing high-volume ERAs from payers by importing them into clients’ practice management systems. Each batch undergoes meticulous exception handling and verification of batch totals.
Manual Posting: Handling scanned EOBs received from clients, processed in line with their business rules for adjustments, write-offs, and balance transfers.
Denial Posting: Recording claim denials accurately, essential for obtaining a precise understanding of the A/R cycle. We possess expertise in interpreting both ANSI standard denial codes and payer-specific denial codes, ensuring thorough recording and subsequent actions such as re-billing, balance transfers, write-offs, or claim reprocessing.
Benefits of Our Payment Posting Process
High Quality: With our global delivery team, we guarantee contractual accuracy of over 97%, typically exceeding 99% accuracy in reality.
Responsiveness: Operating round-the-clock, our team ensures a swift turnaround time of 24-48 hours.
Accurate A/R Cycle Understanding: Precision in payment posting provides an accurate view of your accounts receivable status, enabling informed decision-making.
Analytics: We generate comprehensive reports on A/R trends to identify denial reasons, eligibility and authorization requirements for improved point-of-service collections, coverage details by payers, and typical payment processing times.
Exception Processing: Adhering to your business rules, we flag significant trends, contractual adjustments, or denials for your attention, ensuring thorough exception handling.
